See Why We’re Hoover’s Top-Rated HVAC Company
Home comfort is personal: it’s the quiet hum of an AC on a summer night and the warmth that greets you on a cold morning. When something goes wrong, you want more than a quick fix. You want clear answers, honest recommendations, and a team that treats your home with care. That’s exactly why so many homeowners take the time to share their experiences after working with a local HVAC team they trust.
These reviews reflect the service calls, real conversations, and real results that Casper provides. They highlight technicians who show up on time, explain options clearly, and focus on solutions that make sense for each home. Take a look at what your neighbors are saying and see how reliable service, transparency, and consistent workmanship make a noticeable difference.
“Jeff arrived on-time and was very knowledgeable of our HVAC system. He showed me through the system and was great at explaining what each portion did and what he inspected. Very courteous. Highly recommend as he found a problem with fresh air flexible duct, air handler condensate drain pain, and heat recovery unit fresh air filter.”
“We recently used Casper Heating and Cooling after working with several other companies in the past. Steve was very helpful addressing our concerns and this has been the best experience we’ve had with HVAC work. They went above and beyond to make sure we were satisfied, and Jeff the lead technician was one of the nicest people you will meet. He took extra time each visit to explain the work being done and why it was important. I highly recommend Casper and we will be using them as our HVAC partner going forward.”
“Steve responded quickly to our issue and gave us a great deal. I appreciate how he gave us great recommendations on our situation and didn’t try to “up sell” us. We will definitely call them again!
“Jeff was very professional and extremely knowledgeable. He came out the same day I called and diagnosed the problem with in minutes. Highly recommend this company!”
“Steve at Casper is great to work with. He always responds immediately to a text or phone call. I sent him a text on Saturday evening that my air was out and he was there to repair it on Sunday morning. I highly recommend his services. He is fair and honest.”
Steve and Jeff at Casper Heating and Cooling were fantastic to work with. They were professional, honest, on-time, and took the time to explain everything clearly without trying to upsell anything I didn’t need. The work was done efficiently, the price was fair, and the system is running great so far! Highly recommend!
Every service visit shapes how we improve, train, and care for the homes we serve across Jefferson and Shelby County. If our team restored your comfort, we’d truly appreciate hearing about it. Sharing a quick review not only helps us grow, it gives your neighbors real insight into the kind of service they can expect when they need help most.